Better Efficient  Affordable Reliable

The quotation assumes ease of access and parking adjacent to the house for loading / unloading.

A $50 additional charge is added for premises with difficulties or apartments above the ground floor.

Heavy Items

Please inform us in advance of any heavy lifting required such as pianos and safes and any likely difficulties with a large removal vehicle so we may make provisions which may be chargeable.

MR BEAR Removals and Transport do not disassemble or re-assemble any furniture or undertake any services such as the disconnection of a washing machine and/or lighting unless prior arrangement is made and quoted for.

Additional information

Waiting for keys at the new property may incur an additional charge. We charge every 15 minutes increment for hourly quoted Jobs. Standard Insurance (included for goods up to $50,000 in total value) All items in the move with a value over $500 must be specified in advance.

MR BEAR Removals insurance cover is extended to indemnify the insured against All Risks of loss or damage to household removals arising from any fortuitous cause during loading or unloading of the conveying vehicle or transit therein but excluding:Loss or damage to food & drink, furs, jewelry, watches, precious metals and precious stones, deeds, bonds, bills, exchange, promissory notes, money or securities for money stamps of all kinds, manuscripts and other documents.

                      b.    Loss or damage to self-assembly furniture unless dismantled prior to the day of removal and paid for.

                      c.    Mechanical or Electrical derangement unless caused by external means.

                      d.    Breakage of owner- packed goods unless caused by a major accident to the means of conveyance.

                      e.    Loss or damage occurring in premises where the goods are stored or warehoused, unless the cover is granted elsewhere in                                   this policy.

       2.         In the event of loss or damage to any article forming a pair or set, the indemnity granted here under shall be limited to the                                     proportionate value that that article bears to the total value of the pair or set and no additional depreciation shall be paid.

       3.         Provided always that if at the time of an event resulting in a claim under this extension the value of the goods shall exceed the                               amount stated in the policy schedule the Company will only be responsible for such proportion of the loss as the amount stated in                       the said schedule bears to the actual value of the goods.      

       4.         It is a condition precedent to liability under this extension that the Insured person should obtain an inventory of value in respect of                     their goods, prepared prior to commencement of transit and signed by the owner of the goods

       5.         Any discrepancies and complaints should be notified to the company in writing within 24 hours of the move.

Limited Liability:

       6.            a.    In the removals industry, limited liability is standard practice because the mover does not know the value of a customer’s                                       goods.

                      b.    We encourage all our customers to take out insurance to cover themselves against losses greater than the limits set out in our                               terms  and conditions and for risks where they have no rights of recourse against the removal contractor.

Important Note:

Please check your Home or Contents insurance policy as many home insurance companies already cover you for all risks with regards to your removal.

         7.          a.     MR BEAR Removals excludes liability for jewelry and other similar items.

                      b.     MR BEAR Removals specifies the time limits for submitting claims for loss or damage.

                      c.    MR BEAR Removals excludes liability for owner packed goods other than negligence.

                          Jewelry, cash and other items should not be included for removal.

Claims Time Limit:

         8.        For goods delivered by MR BEAR Removals, claims must be notified within 24 hours of delivery.

                    Insurers will refuse to pay claims if you do not adhere to these time limits.

Provision of service:

          9.         We will do our best to provide service to you by any date we have agreed with you but we do not guarantee to do so.

Mechanical and Electrical Items:

          10.       It is not possible for MR BEAR Removals or insurers to check that electrical goods are working before a move takes place and                                insurers obviously have no responsibility for pre-existing damage. This means that insurers will only pay for mechanical and                                electrical breakdown or derangement if there is obviously damage to outer casings.

Payment:

MR BEAR Removals accept cash only on the day of the move for obvious reasons.

If you wish to pay the balance by cheque, we must receive the full balance at least 10 days before the date of your move or 7 days by PayPal or Bank Transfer. (You will be charged 2.5% fee on credit card payments.)

Charges if you postpone or cancel the removal:

           11.      If you postpone or cancel this contract, we may charge according to how much notice is given.